James Small

James Small is a Youth Support Worker at Belconnen Community Service. Despite being new to the sector, James is a man in demand; with his unique combination of skills and amiable personality, young people and workers alike are eager to engage with him.

As a street artist, musician, sports fiend and all around great guy, James uses his skills and interests to enthuse and encourage young people to develop their own skills. He has a strong commitment to strengths-based practice which is evident in the way he wholeheartedly empowers young people to discover and develop their abilities.

James has grown immensely as a youth work practitioner, receiving positive feedback from schools, colleagues, and young people for the work he does wherever he goes. He has a natural drive to do the best work that he can do, so is always asking questions and reflecting on ways we can improve our services to all young people.

James is teachable, willing, and particularly interested in supporting and advocating for young Aboriginal and Torres Strait Islander people, playing a role in facilitating multiple Aboriginal and Torres Strait Islander youth groups and projects. James is constantly striving for best practice, evolving and expanding his knowledge to work successfully with any and all young people, openly identifying his own knowledge gaps and going out of his way to make sure he fills them. James is driven, passionate and an asset to the youth and community sector.

Jessica Cristallo

Jessica Cristallo is a youth worker and support worker at Canberra PCYC. She was training to be a teacher, then entered the youth sector after realising that social and emotional wellbeing for young people is paramount to their long term success. She has trained as a youth worker, and uses this combination of skills and experience to genuinely connect with young people as well as provide tutoring and link them with formal education.

Jess is a smiling, quiet achiever, new to the youth sector in 2017, who brings a calming spirit and caring nature to her support for young people. She is extremely competent and prepares herself well for every contact she will have with young people, ensuring they will get the best outcomes from her interactions. She is dedicated to her work, which is noticed by her managers and team members, and most importantly, the young people she supports.

Jess has continued to study and is always eager to learn, attending every training available to her. Jess also brings new discoveries of best practice in youth work and social work as well as relevant resources to share with other team members at team meetings, as she is dedicated to seeing herself and Canberra PCYC provide the best support possible.