Northside Youth Engagement offers goal-based Case Work, working alongside young people aged 12 to 25 to achieve immediate and short-term goals, needs and interests. Youth Case Work through Northside is available to a wide range of young people, however their support is particularly tailored to those who may face a range of disadvantages (e.g. safety, financial, housing, relationship, physical, wellbeing) and benefit from support to be able to reach the same outcomes as their peers.

The Youth Engagement Officers work in partnership with young people using a range of methods to assess where they are at and where they want to go – without judgement.

Case Work with the Northside team allows a young person to co-develop their goals and develop skills, strength, confidence and options across a range of areas such as:

• Accommodation & housing needs
• Employment readiness & placement
• Educational & training pathway
• General health, including nutrition, sleep, building physical resilience
• Mental health, wellbeing, and developmental challenges
• Personal relationships, including domestic and/or family violence
• Developing life skills through mentorship and coaching, including managing challenging emotions
• Alcohol and substance misuse
• Sexual health and safety
• Identity and culture

Other – additional specific needs that you would like support with.

Case Work is flexible, active, practical and tailored based upon areas of shared interest, and young people can work with their Youth Case Worker toward their goals while also engaging with sport, music, art, cooking, gardening, creativity etc.

And, if they find they are not the right support, they will work with the young person to help navigate together the best option.

Participation in case work support is voluntary, centred on active engagement and focused on setting achievable goals.

Their team is available from 9am to 5pm, Monday to Friday, to respond to questions or can meet you in person. Alternatively, you may contact the team by calling (02) 6171 8000 or download fillable version here. Once completed the fillable version, you can email it along with any supporting documentation to engagement@northside.asn.au.

After submitting your referral, the team will be in touch within 2 business days.